You are a small-business owner. You know the importance of Google My Business page for Local SEO. So you have created a Google My Business account. Unfortunately, your business is not showing in Google Maps. Yes, this is so frustrating. This issue can be fixed easily.
There can be many reasons for not finding your business on Google Maps. Therefore, it is important to diagnose the problem to discover the cause. Only when you come to know the cause, you can resolve the issue. Hence, to help you out, we are listing top 8 reasons why your business is not appearing in Google Maps.
1. Your listing is unverified.
One of the most common and obvious reasons for not seeing your business is your Google My Business listing is not verified. So, how will you find whether your business is verified or not? It is quite simple. Open your browser and search your business name. You will find search results on the left side of the search engine results page, and on the right side, you will see your business profile.
In the right, where your business is displayed, you will find a “suggest an edit” link. All you need to do is see what is next to “suggest an edit” link. If you do not find anything next to this link, then that means your listing is verified. However, if you find “own this business?” link, then that means your business is not verified. Just in case, if your business is not verified, you can follow the below steps to verify your business.
One of the easiest methods for verifying your Google My Business Listing is via phone. It is easy, simple, and less time-consuming. Here we go.
Sign in to your Google My Business account.
Select the business you want to verify, and click on verify now.
Go for the “verify by the phone” option.
A code will be sent to your mobile, enter the same code.
Your business will be verified.
2. Your Google My Business page has a new address.
It is not uncommon to change the business location. An incorrect or old address can be a reason for not seeing your Google My Business listing on Google Maps. So, if you have recently changed your business locations, then log in to your Google My Business account and update your address. Here are the few steps you need to follow:
Sign in to your GMB account.
Go to the menu option and click info.
Next, click on the “address” field.
Enter your new address and click on the Apply button.
If Google doesn’t find your address, you will find a red set marker on the right side over the map. Click on it.
Drag this pin in the map and place it on the new address. You can make use of zoom in and zoom out features of Google Maps while doing so.
After pinpointing, click on OK. Google will review your edit and publish it.
3. Your Google My Business listing is suspended.
This is the other common reason for not seeing your local business on Google Maps. Yes, Google My Business can suspend your listing based on various factors. Here are the common reasons why Google suspends Google My Business listing.
Your site contains a forwarding URL.
You are a service area business and your address is not hidden.
You run a sensitive business.
You do not have a physical storefront.
You run a business at a place you don’t own.
Find what is the reason behind Google suspending your listing, and fix the issue. Sometimes, Google may suspend the listing based on quality issues. Contact Google Support for assistance and improve the standard of your Google My business listing. At times, this can be confusing. In such a case, it is always better to take professional help of a Local SEO agency.
4. You chose a wrong business category.
Choosing the precise business category really matters. Google wants to know what business category or categories your business falls in, so that, it can show your business to the right audience and help them. Make sure that you have selected the correct business categories for your business. If you have selected the wrong business category, make sure that you correct it. While adding the business category, ensure your first business category is the best match to your local business. Select a second business category only if it makes sense. Do not opt for multiple irrelevant categories in the hope of reaching more people. It can harm your online presence.
5. You have fake or paid reviews.
This issue is common among new business owners. New owners tend to establish an online reputation quickly. So, they adopt methods that violate Google Guidelines. One such method is to buy paid reviews or post fake reviews. Google has built strong algorithms to detect fake Google reviews. With time, these algorithms are becoming smarter and smarter. That is the reason why ORM experts suggest to gain positive online reviews naturally. Below are some proven methods to avoid negative Google reviews, and gain good Google reviews.
Provide an awesome customer service.
Encourage your happy customers to post a review.
Generate a positive feedback loop.
Resolve customer issues within time.
Run online reputation management campaigns.
Report and delete negative Google reviews.
6. You have not updated your business listing.
Normally, a person begins his business journey with something small. With time, both the business owner and the business go through various changes. A business owner tries to evolve the business to adopt the changes. During this process, a business owner should reflect these changes in the Google My Business page.
Setting up Google My Business Page, and adding all the necessary data is not enough. As a business owner, it is your responsibility to keep the information on the Google My Business page up to date. Google expects you to be active when it comes to updating the listing. Here are some of the best practices to follow.
Add a business description in the story section.
Create a logo of your business and add it to GMB account.
Post business images regularly.
Publish status updates.
Share a link to review page.
Engage the audience via content.
7. Poor web experience.
The primary goal of a search engine is to provide a superior web experience. Therefore, the web experience is a ranking factor. That is the reason why good website experience has become an integral part of search engine optimization. If your website provides a poor website experience, then do not expect Google to display your Google My Business listing in the Map pack. So, it is good to have a website that enhances search engine optimization and user experience. Here are some of the basic qualities your website needs to have.
Original high-quality content
Simple and easy to understand navigation
8. Inaccurate business information.
Yes, inaccurate business information can become a reason for disappearing your business from the Google My Business listing. Make sure every single detail you add in your profile is accurate. Double check all information present on your Google My Business listing such as contact number, address, business hours, open and close days, labels, keywords, etc. are correct and up to date.
Google does not like Google My Business accounts that have incomplete or inaccurate information. You may lose your search engine ranking and the presence on Google Maps. It is better to not to take the control in your hand unless you know how local search engine optimization is done. Lack of knowledge can harm your both online reputation and online presence. Hence, it makes sense to hire a Local SEO agency to improve your online visibility, conversion rate, sales, and customer base.